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System Error Codes
2-11
HP DesignJet 5000 and 5500 Series Printers Service Manual
System Error: 040000 01E603D9
Problem
Description:
This is an error that is related to the Parallel Port. It happens normally
in New Printers and only once (it is unlikely to appear again). Even if
the error appears again, there is nothing wrong with the Printer.
Corrective Action: Try the following:
Recommend to the customer to print via the Network Card
because the transmission time via the Parallel Port is very slow.
If the customer insists on printing via the Parallel Port, ask them
to check the Parallel Port settings on the PC (that was used when
the error occurred). The Parallel Port setting in the PC BIOS
should be in the ECP mode. This configuration should decrease
the frequency of the error.
System Error: 050000 (Continuable)
Problem
Description:
Lens has problems reading the Mark Encoder on the Drive Roller.
Corrective Action: Try the following:
Clean the Mark Encoder on the Drive Roller using the Turn
DRIVE ROLLER Utility Page 4-17
Replace the Lens Cover Assembly Page 9-5.
System Error: 050001 (Continuable)
Problem
Description:
Lens has problems reading the Mark Encoder on the Drive Roller.
Corrective Action: Refer to System Error Code 050001.