HP Ink Supplies Troubleshooting
3-20
HP DesignJet 5000 and 5500 Series Printers Service Manual
Risks with the Ink Cartridge Delivering Too Much Ink
Meeting Point Refills: If the customer refills within the ink
meeting point zone, then the ink cartridge will operate
“normally.” If the customer refills after the meeting point, then an
ink cartridge error will appear. Therefore, no major issues in
regards to printer damage are anticipated.
Frozen Coils Refills: The major risk of hardware failure in these
kind of systems is printhead dry fire and probable empty ink tubes.
Since the coil signal is blocked, the ILS will never detect an out of
ink situation which could allow the printer to print without ink.
In either case customers loose the unattendedness of the printer
since they have to perform frequent ink cartridges refills to avoid
the previously mentioned issues.
Image quality, printhead performance, ink/media compatibility
cannot be guaranteed with the use of non-hp ink. Customer
acceptance depends on their preferences.
Error Message
Warning!... supply ink level? (Error code 8x09) See user manual
Description
If you choose to continue printing with this ink supply you will
not have an ink level indicator. You may not know when the ink
supply is running low or empty. Printing with an empty ink
supply may seriously damage your printhead, ink tubes, and
printer. See below for a complete listing of features that will not
be available with continued use of this ink supply. Any damage
resulting from use of this supply or non-Hewlett-Packard ink is
not covered under your printer warranty.
The following features will not be available as a result of using
this supply.
In the Ink Cartridge menu:
– Ink level indicator
– Percentage of ink remaining
In WebAccess:
– Ink Cartridges status
– Ink Level
Recovery Action
Select "Yes" to replace the Ink Cartridge with a genuine HP No.
81/83 Ink Cartridge, or "No" to continue.
