Filter
Top Products
6 Continue to move through the questions and
solutions until you find the one that solves your
problem.
If the detailed solution does not resolve your
question or problem, then you can contact Norton
Support by using Instant Online Chat, email, or
phone.
About phone support
If your question or problem is not resolved by using
Step-by-StepAssistance,InstantOnlineChat,oremail
support, you can contact Symantec support
representatives by using phone support. This support
is available to all registered customers.
To use phone support
1 At the bottom of a support window, click Contact
Us.
2 In the Support window, confirm your name, email,
and phone information.
3 In the Help us identify your issue list, select the
issue for which you require assistance.
4 Click Continue.
5 In the Support window, under the Phone section,
click ClickHere.
You can contact a Norton 360 support representative
by using the number that is provided on your Norton
360 Phone support window. Phone support provides a
CaseIDnumber;toobtainfasterassistance,pleasehave
this number ready when you call.
If you cannot access phone support by using Norton
One Click Support, then you can access the Norton
phone support options on the Symantec Web site. Go
to the following URL:
http://www.symantec.com/support/index.jsp
Service and support solutions
About phone support
36