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To delete remaining installation files on Windows XP
1 On the Windows taskbar, click Start>Run.
2 In the Run dialog box, type %TEMP%
3 Click OK.
4 With the temp folder open, on the Edit menu, click
SelectAll.
5 Press Delete.
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If you are not sure which files should be deleted,
move them to a different folder.
6 Close the temp folder window.
To delete remaininginstallation files on Windows Vista
1 On the Windows taskbar, click Start.
2 In the Start Search text box, type %TEMP%, and then
pressEnter on your keyboard.
3 With the temp folder open, on the Edit menu, click
SelectAll.
4 Press Delete.
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If you are not sure which files should be deleted,
move them to a different folder.
5 Close the temp folder window.
If you suspect that your computer is
infected with a virus
If you cannot run the Pre-Install scan, but you can
connecttothe Internet,you canrun virusdetectionby
downloadingNortonSecurityScan fromtheSymantec
Web site.
Scanning for viruses with Norton Security Scan
Norton Security Scan provides free scanning and
removal or repair of viruses and other threats. This
toolis notintendedtobeareplacementforcontinuous,
real-time protection from the latest security risks.
Responding to emergencies
If you suspect that your computer is infected with a virus
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