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Your Vehicle Kit has been designed and built to be trouble-free, but if you
experience a problem, try this:
• Check that all connections are firm and secure.
• Make sure the vehicle’s cigarette lighter or power socket is clean and free
of corrosion.
• Make sure you have connected the Satellite Radio as described in this
User Guide. Verify that the PowerConnect Power Adapter is plugged into
the vehicle’s cigarette lighter or power socket and that the LED on the
PowerConnect Power Adapter is lit (on). If not, your vehicle may need to be
running to provide power to the socket.
If you see this on the screen: Try this:
Acquiring Signal •Make sure that the vehicle is outdoors with a
clear view of the sky.
•Make sure the Magnetic Mount Antenna is
mounted outside of the vehicle.
•Move your antenna away from any obstructed
area. For example, if you are parked in an
underground garage, you should receive a signal
after leaving the garage.
Check Antenna Connection •Make sure that the Magnetic Mount Antenna
cable is firmly and securely plugged into the
PowerConnect Vehicle Dock. Make sure the
cable is not bent or broken.
•Turn the Satellite Radio off, then on, to reset this
message.
•If the message persists, most likely the antenna
cable has been damaged. Replace the antenna.
Troubleshooting