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Call Problems
Problem Description Solution
I forgot the password, PIN, reset
password, or PUK codes
If you forget, lose or change the lock code,
contact your phone dealer. If you forget or lose
a PIN or PUK code, or if you did not received
such a code, contact your network provider.
For information about passwords, contact
your access point provider, for example, a
commercial Internet Service Provider (ISP),
service provider, or network operator.
Problem Description Solution
I entered a number but it was not
dialed
• Be sure that you pressed .
• Check if your wireless connection to your
mobile service provider is switched on
and the signal from the network is
unobstructed.
• You set an outgoing call barring option.
My correspondent cannot reach me • Be sure that your phone is switched on
pressed for more than one
second.
• Check if your wireless connection to your
mobile service provider is switched on
and the signal from the network is
unobstructed.
• You set an incoming call barring option.