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110 OnStar - Telematics
The OnStar Center
Connecting to the OnStar center
In addition to using the 3-button system
found in your Saab, there are two other
ways to connect to the OnStar Center.
Toll-Free Call
To take advantage of your OnStar services
from outside your Saab, you can call OnStar
toll-free at 1-888-4-OnStar
(1-888-466-7827). Remember to have your
Personal Identification Number (PIN)
handy.
Automatic Notification
A priority signal will be sent to the OnStar
Center with your exact location if an airbag
deploys.
(Vehicle electrical system and cellular service
must be operable.)
Your personal identification number
(PIN)
When you signed up with OnStar, you were
asked to provide a Personal Identification
Number (PIN). You’ll need your PIN to
access many of OnStar’s services. If, for
example, your vehicle has been stolen, an
OnStar advisor will ask for your PIN in order
to provide assistance.
Changing your PIN is easy. Call the OnStar
Center and provide the advisor with your
current number, and he or she will assist
you in setting up a new number. If you have
forgotten your PIN, just call the OnStar Cen-
ter. For security reasons, we will send your
PIN to you in the mail.
The OnStar Safe &
Sound Plan
The OnStar Safe and Sound Plan is one of
three plans you can purchase.* With it, you
have access to a complete range of ser-
vices providing you with an unsurpassed
level of safety and security — 24 hours a
day, 7 days a week. And you have it all at
the touch of a button.
So whether you’re on a lonesome country
road or stuck in highway traffic, you have at
your disposal a complete range of services
providing you with unsurpassed security.
And you have it all at the touch of a button.
Automatic notification of air bag
deployment
Should your front air bags deploy, a priority
signal will be sent to the OnStar Center with
your Saab´s location (as long as cellular
service and the vehicle’s electrical system
are operable). An advisor will attempt to
contact you to assess the nature of your
emergency, and then notify the appropriate
emergency services provider.
Emergency services
Should you require emergency assistance,
press the red emergency button and On
Star or an advisor will contact the nearest
emergency services provider with your
exact location and your request for help.
* New retail deliveries only.