Filter
Top Products
108 OnStar - Telematics
Your new vehicle may come equipped with
advanced telematics hardware. OnStar
telematics is a sophisticated in-vehicle
system allowing convergence of wireless
communications, GPS (Global Positioning
System) satellites and advanced vehicle
electronics.
You should activate immediately to ensure
you receive your full year of service, as your
prepaid subscription begins at the time of
delivery.
Here’s how to activate your OnStar ser-
vice:
1 Push the blue OnStar button located in
your Saab. After a prerecorded mes-
sage explaining the benefits of OnStar,
you will be greeted by a live OnStar advi-
sor. The advisor will activate your
OnStar service.
2 Provide the information requested by
the advisor to activate your account and
set up your personal profile. This will
take approximately 10–15 minutes. You
can also provide OnStar with customer
and driver information on their website
at www.onstarenrollment.com. You will
receive an e-mail confirmation with an
OnStar account number. Once you have
received this information, complete the
enrollment process from the car by
pushing the blue OnStar button.
Using OnStar
Welcome to OnStar. This section gives you
all the information you need to get started
using OnStar, including descriptions of all
OnStar services. It also introduces the
added services of Personal Calling, Virtual
advisor, and the Onstar Subscriber website.
For a complete explanation of these addi-
tional services, please see pages 112, 116
and 117.
NOTE: In order for OnStar to operate, the
car audio system must be switched on.
OnStar is Easy
If your new Saab has OnStar, it’s easy to
start using your OnStar system. In fact,
pressing the OnStar button is usually all you
need to do. Once you are connected, an
OnStar advisor will help you with the ser-
vices in your plan.
Inoperative if battery is discharged or
disconnected.
OnStar is powered by your vehicle´s battery
and will not operate if the battery is dis-
charged or disconnected.
Potentially inoperative if vehicle is in a
crash
If your vehicle is in a crash, some compo-
nents could be damaged or disconnected,
potentially rendering OnStar inoperative.
Your onboard OnStar System consists of
three buttons:
OnStar Services Button
Press this button, and you are
connected to an OnStar advi-
sor. You will hear a chime, fol-
lowed by the words
”Connecting to OnStar.” Allow
20–30 seconds for initial con-
nection to the OnStar Call
Center. An advisor will then
help you with any of the ser-
vices included in your OnStar
plan.
If cellular service is unavail-
able, OnStar will generate a
fast busy tone. The OnStar
system will retry calls a num-
ber of times before returning
to the ready mode. To cancel
the automatic dialing, press
the White dot button.