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Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
Stolen vehicle tracking services
In the event your vehicle was stolen:
̈ Report the incident to the police.
The police will issue a numbered inci-
dent report.
̈ Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Info Services* (except Canada)
Info Services categories include news,
sports, stocks, weather and calendar re-
minders. Choices can be selected via
www.mbusa.com or by calling
1-800-For-MERCedes (1-800-367-6372).
To request Info Services:
̈ Press the SVC button on the
COMAND* system.
̈ Select
SEND NEW REQUEST FOR INFO
SERVICE
.
NEW INFO SERVICE REQUEST TRANSMIT-
TED
will appear in the COMAND* dis-
play and call status messages will
appear in the multifunction display.
Once information is available, the mes-
sage
NEW INFO RECEIVED! READ LATER
WHEN STOPPED?
will appear.
̈ Select
YES
.
̈ With the vehicle stopped in a safe loca-
tion, press SVC.
i
The remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.