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Magellan GPS 315/GPS 320 51
Contacting Magellan
If after using the troubleshooting section, you are still unable to solve
your operation problems, please call Magellan’s Technical Service at
(800) 707-9971.
Representatives are available Monday through Friday from 7 AM to
5 PM, PST. Faxes can be sent to Customer Service at (909) 394-7070.
If necessary, you can also return your receiver to Magellan for repair
(please call for assistance first). If possible, please notify us before
shipping the receiver by Parcel Post or UPS and include a description of
the problem, your name, address and a copy of your sales receipt. If
your return ship address is different, please indicate.
Please return the enclosed registration card in order to have your
information on file.
With all correspondence, please state the model of your receiver and if
calling, please have your receiver with you.
Packages should be sent to:
Magellan Corporation
960 Overland Court
San Dimas, CA 91773
ATTN: Warranty/Repair
Shipping Your Receiver
When shipping your receiver by air, loosen the battery door screw by
turning the screw by 1/2 turn. This will prevent damage to the
receiver’s water seal during shipping due to pressure differences.