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Troubleshooting
This section contains information to troubleshoot
your Apollo GPS Receiver when improper
operation is observed. The following table lists
possible problems you could encounter while
operating the unit. Examine the possible causes of
the problem and take the action listed to correct the
trouble. If you cannot correct the problem, contact
your dealer. If your dealer is unavailable, contact
the Garmin AT factory at the address and phone
number listed.
Contacting
the Factory
If efforts to resolve the problem fail, contact your
dealer or the factory weekdays from 8:00 A.M. until
5:00 P.M. Pacific time for technical assistance. The
II Morrow technical service staff will gladly assist
you.
Please have the following information ready:
System configuration (products, antennas, mounting
locations, etc.)
Model No., part number, and serial number
Software versions
Description of the problem
Efforts made to isolate/solve the problem
Computed Lat/Lon position shown on your Apollo
Local time, UTC time, and date
Garmin AT, Inc.
Technical Service Department
2345 Turner Road S.E.
Salem, OR 97302 U.S.A.
support.salem@garmin.com
U.S.A. Toll Free 800-525-6726
Canada Toll Free 800-654-3415
FAX (503) 364-2138
International (503) 391-3411
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Troubleshooting