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62 nüvi 3400 Series Owner’s Manual
Troubleshooting
Problem Solution
My device is not acquiring
satellite signals
• Verify the GPS simulator is turned off (page 51).
• From the main menu, select Tools > Settings > System > GPS Simulator >
Off.
• Take your device out of parking garages and away from tall buildings and trees.
• Remain stationary for several minutes.
The suction cup will not
stay on my windshield.
• Clean the suction cup and windshield with rubbing alcohol.
• Dry with a clean, dry cloth.
• Mount the suction cup (page 1).
The device does not
charge in my vehicle.
• Check the fuse in the vehicle power cable (page 58).
• Verify the vehicle is turned on and is supplying power to the power outlet.
• Your device can only charge between 32°F and 113°F (between 0°C and 45°C).
If the device is placed in direct sunlight or in a hot environment, it cannot charge.
My battery does not stay
charged for very long.
To maximize the time between changes, turn down the backlight (page 52).
My battery gauge does not
seem accurate.
Allow the unit to fully discharge, and fully charge it (without interrupting the charge
cycle).