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Problems and Solutions Guide
Vehicle does not run (con’t.) Loose wire or loose connectors Check all wires and connectors. Make sure the motor harness
connector is plugged into the battery, and that there are no
loose wires around the motors.
Dead battery If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, you can have it tested at
your local Power Wheels
®
authorized service center.
Electrical switch damage The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact your local Power Wheels
®
authorized
service center for diagnosis and repair.
Motor damage Contact your local Power Wheels
®
authorized service center
for diagnosis and repair.
Vehicle was running but Loose wire or loose connectors Check all wires and connectors. Make sure the motor
suddenly stopped harness connector is plugged into the battery, and that there
are no loose wires around the motors.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
25 amp fuse installed before charging.
Do not substitute parts.
Blown fuse Make sure that the fuse in the battery is in good
condition. Replace a blown fuse with a Power Wheels
®
25 amp fuse. Do not substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, by exceeding the
40 lbs (18 kg) maximum weight capacity, or by towing objects
behind the vehicle.
Driving conditions are too stressful Use only on generally level ground. Extreme temperatures can
also affect run time.
Short run time (Less than Undercharged battery Charge the battery. A new battery should have been
1 - 3 hours per charge) charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the charger
connector is plugged into the battery, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not Even with proper care, a rechargeable battery does not
accept full charge last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace the battery with
a new Power Wheels
®
6 volt (4.0 Amp/Hr.) rechargeable
battery. Do not substitute parts.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
25 amp fuse installed before charging.
For best performance, do not use substitute parts.
Driving conditions are too stressful Use only on generally level ground. Extreme temperatures
can also affect run time.
Problem Possible Cause Solution
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