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Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout your Cadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
• Towing Service
• Battery Jump Starting
• Lock Out Assistance
• Fuel Delivery
• Flat Tire Change (Covers change only)
• Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within
a 30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will
assist you and request the following information:
• A description of the problem
• Name, home address, home telephone number
• Location of your Cadillac and number you are
calling from
• The model year, Vehicle Identification
Number (VIN), mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired.
Cadillac has installed special telecommunication
devices called Text Telephone (TTY) in the Roadside
Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 — daily, 24 hours.
7-7