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SYMPTOM POSSIBLE PROBLEM SOLUTION
No Power On 1. Batteries are low or dead
2. Power button was not pressed for 1-2 sec.
3. Batteries not making good contact
4. Battery quality issues
1. Use fresh batteries in the unit. Avoid
excessive use of the backlight, which may
shorten battery life.
2. Press power button until LCD comes on
3. Reseat batteries
4. Use good quality batteries that do not have
broken or cracked casings
Unit does not detect
GPS satellites
1. GPS reception is turned off in SET page
2. Insufficient time allowed for satellite acquisition
3. Unit does not have unobstructed view of the sky
1. Make sure GPS is turned ON in the SET
Page. e center circle of the SAT page
should be circling. If not, turn GPS ON in
the SET page.
2. After the unit has been off for an extended
time it may take longer for it to acquire GPS
satellites. Check the SAT page for progress.
3. For fastest acquisition times make sure
the unit has a clear view of the sky. Avoid
areas of heavy brush and areas next to
large buildings or cliffs. Keep unit out of
backpacks and concealed areas in order to
maintain consistent GPS signals. Try holding
the unit further away from your body.
Unit loses Waypoint/
Trail Data
1. Sudden loss of power if batteries were removed
without first turning off the power button
1. Removing the batteries without properly
powering down the unit will cause loss of
recent waypoint and trail data. e unit has
been specially designed to provide a defined,
programmed power down sequence when the
unit is shut down from the power button,
or when the batteries reach their cutoff low
voltage level. Removing the batteries when
the unit is powered on will not allow the unit
to go through the full power down sequence
and will result in the loss of navigation data.
Unit “freezes” or
“locks up”-unable to
turn off normally
1. Processing malfunction or similar cause 1. If holding the power button for 2 sec.
has no effect, remove and reinstall batteries
to reset the unit. Check website for latest
software update (your software version # is
found in the “Unit Info” on SET page).
Downloaded photos
or maps are not found
or cannot be used
1. USB cable was disconnected or power was shut
off before download was completed
2. Unit was used immediately after download with-
out restarting (power off then on again)
1. When downloading information from
the PC program or Web, please wait
until the download has been completed.
Disconnecting the unit prior to completion
of download will result in incomplete data
download and loss of data.
2. After a download, the unit must be
powered off and then powered back on for it
to recognize the data.
TROUBLESHOOTING
Note: e unit is waterproof to 1 meter. e battery compartment is water resistant. If dropped in water
simply open and dry the battery compartment and the USB connection area and the unit should operate.