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Copilot Live Communications
CoPilot Live allows you to maintain two-way communication with drivers
who are using CoPilot and to actually see where they are currently located.
You can do this using a computer with CoPilot installed or from our CoPilot
Live web page.
Using this CoPilot Live functionality requires the following:
1) If you want to track and message other drivers from a desktop
or laptop computer: Your PC must be connected to the internet
and CoPilot must be installed; or, if your computer does not have
CoPilot installed, you must have access to our CoPilot Live web page
through a normal web browser.
2) If you want others to track and send messages to you: CoPilot
Live must be running on your Smartphone in your vehicle. You must
have a wireless Internet connection.
About the CoPilot Live Web Page
As a CoPilot user, you can create an account on our website that allows
your family, friends, and coworkers to "see" you and communicate with you
anywhere in the world!
Through the website you can do all of the following:
1) Send text messages to CoPilot users on the road, using large,
customizable, one-touch response buttons to ensure driver safety.
2) Real-time tracking of other people who are on the road. See their
current location, destination, ETA and much more on a map.
3) Send trip itinerary updates including new stops and revised
destinations — you can coordinate a change in plans with someone
who's on the road right now.
4) Create an online account from where you can send temporary or
permanent tracking numbers to friends and family, giving you tighter
control of the security so you know who has access to you while
you're on the road. You can also create and join groups with other
CoPilot users, and manage all your account preferences.
To see a demo and read more about CoPilot’s Live capabilities, visit ALK’s
CoPilot Live web page at http://live.alk.com (North America) or
http://live.alk.eu.com (Europe). Click the Demo or Help button at the top
of the home page.
Setting Up a CoPilot Live Web Account
To use Live capabilities, your Smartphone must have a wireless Internet
connection.
1. Create your account on the CoPilot Live web site.
a. Go to the web site for your region:
i. North America: http://live.alk.com/newaccount.aspx
ii. Europe: http://live.alk.eu.com/newaccount.aspx
b. Choose a username and password that you will use to login to
the CoPilot Live network.
c. Fill in the rest of the required information.
d. Click "Submit" to create your account.
2. Account maintenance
a. You can log in to your account here:
i. North America: http://live.alk.com/login.aspx?user=
ii. Europe: http://live.alk.eu.com/login.aspx?user=
b. Once logged in to your account, you can manage your user
profile and Live Invitations.
3. Set up your Smartphone to log in to your CoPilot Live account.
a. Press Menu > Options, then press Live.
b. Press Login.
c. Check "Enable Live Messaging".
d. Enter your account information:
i. Screen name: enter a name that will identify you to the
person on the other end for messaging and tracking.
ii. User name: Enter the user name you created in Step 1.
iii. Password: Enter the password you created in Step 1.
e. Press Done. You will have to restart your phone for these
changes to take effect.
NOTE: Your screen name, user name, and/or password can be
changed as many times as you like. However, you’ll need to
change your user name or password on the Live Web page before
changing them in CoPilot. This is not required for your screen
name.
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