Airstream 396 Automobile User Manual


 
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WARRANTY AND SERVICE
You Should Also be Aware of the Following:
Airstream is not responsible for any consequential or incidental damages incurred as
a result of any defect. Consequential damages include, but are not limited to, travel
expenses, gasoline, oil, lodging, meals, telephone tolls, loss of work and loss of use
of the motorhome.
In the event of a defect, the owner must take all reasonable corrective action to lessen
the damages, which might result from such defect. Airstream will not be responsible
for damages, which could have been avoided.
Airstream’s responsibility is defined solely by the Airstream Limited Warranty. Air-
stream is not responsible for or bound by representations or warranties made by
any of its dealers.
Your Airstream Limited Warranty is transferable to subsequent owners of the mo-
torhome, but only for the duration of the warranty period. Warranty transfer application
forms are available from your dealer or the Airstream factory.
CONSUMER ARBITRATION PROGRAM
Airstream, Inc. participates in the consumer Arbitration Program for Recreational Ve-
hicle (CAP-RV). This third-party dispute resolution program is available, at no charge
to you, to settle unresolved warranty disputes for recreational vehicles. This dispute
resolution program reviews eligible product and service related complaints involving
warranty covered components.
To find out more about this program, or to request an application/brochure, please call
the Arbitration Administration office toll-free 800.279.5343.
For recreational vehicles purchased in the State of California: The CAP-RV program
operates as a certified mechanism under the review of the California Arbitration
Certification Program. You must utilize the arbitration program before claiming rights
conferred by 15 USC section 2310 (Uniform Commercial Code) or Civil Code section
1793.22(b) (Son-Beverly Warranty Act). You are not required to use the program if you
choose to seek redress by pursuing rights and remedies not created by those laws.
REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect, which could cause a crash or could cause
injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Airstream, Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer, or Airstream, Inc.
To contact NHTSA you may either call the Auto Safety Hotline toll-free at 1-800-327-
4236 (TTY 1-800-424-9153) or write to: NHTSA, 400Seventh ST, S.W., Washington,
D.C. 20590.
You can also obtain other information about motor vehicle safety from the Hotline or
view the NHTSA Website: www.safecar.gov