Where To Get Help 73
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support services and
automated telephone services listed below:
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to
4
PM, Saturday.
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (Epson Stylus Photo R320)
■ Product serial number (located on the back of the printer)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the Epson Store at
(800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.
Service Access
World Wide Web From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers
and other files, look at product documentation, access
troubleshooting information, and receive technical advice through
e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your Epson
SoundAdvice
SM
Express code is 70585. Use this code to quickly
select the Epson Stylus Photo R320 in SoundAdvice.
