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Problem Solving
See these sections to diagnose and solve printer problems:
■ “Diagnosing Problems” below
■ “Setup or Software Installation Problems” on page 63
■ “Printer Problems” on page 64
■ “Print Quality Problems” on page 65
■ “Problems With Paper Feeding” on page 68
■ “CD/DVD Printing Problems” on page 68
■ “Miscellaneous Printout Problems” on page 69
■ “Uninstalling Printer Software” on page 70
■ “Where To Get Help” on page 73
Diagnosing Problems
Your Epson Stylus Photo R320 includes a number of ways to help you diagnose problems:
■ To identify the most common problems, check for messages on the control panel display
and follow the instructions provided.
■ If you’re not sure whether the problem is coming from your printer or the computer, run
a printer check as described on page 62.
■ Check other solutions in other sections in this chapter. If none of the suggested solutions
solve your problem, contact Epson as described on page 73.
