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During the DOS high-level format, the drive keeps retrying
hard errors and reporting the following message. “Attempt-
ing to recover allocation units. . .”
• This is normal with DOS Version 4.0 or later.
DOS messages, “Disk Boot Failure,” “Non-System Disk,” or
“No ROM Basic - SYSTEM HALTED,” appear.
• Open the floppy door.
• Check all cables.
• Use the same version of DOS throughout your system.
• Reinstall the DOS system files using the DOS SYS utility.
• Make sure the primary partition is active in FDISK.
• Check for viruses.
Technical support services
Always consult your system dealer first for technical support.
Dealers are generally more familiar with unique system configu-
rations.
Technical support is available for all Seagate products by calling
the SeaFAX
, Seagate Technical Support FAX, SeaFONE
,
SeaBOARD
and SeaTDD
services.
SeaFAX. 408/438-2620
You can use a touch-tone telephone to access Seagate’s
automated FAX system to receive technical support informa-
tion by return FAX. This service is available 24 hours daily.
Seagate Technical Support FAX. 408/438-8137
You can FAX questions or comments to technical support
specialists 24 hours daily. Responses are sent between
8:00
A.M. and 5:00 P.M. (Pacific time), Monday through Friday.
16 ST3390N, ST3655N Installation Guide, Rev. A