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To high-level format the drive, perform the following operations:
1. Use the FORMAT utility to high-level format the drive. Refer
to your DOS manual for the FORMAT command options.
2. If you are formatting the boot drive, copy the necessary system
files to the drive.
In Unix, high-level formatting creates the i-node used for file
access information. Drive formatting and partitioning are both
performed by a single operating system utility. Refer to your Unix
system documentation for instructions.
Troubleshooting
Before you begin troubleshooting, read all the suggestions dis-
cussed in the following list; they resolve the majority of installation
problems.
Warning. Always turn off the system before changing jumpers or
unplugging cables and cards.
• Verify compatibility. Reread the documentation for the host
adapter and the drive to confirm that these components are
appropriately matched to each other and to your computer.
• Verify your configuration. Using the instructions in the drive
and host adapter installation guides, make sure all jumpers
are installed (or removed) to suit your application.
• Check the power supply specifications. The output of your
power supply may not meet the requirements of the new
devices you are installing. If you are not sure whether your
power supply meets your needs, consult your dealer.
• Check all cards. Make sure all cards are seated in their slots
on the motherboard; then, secure them with mounting screws.
• Verify the CMOS drive type. The CMOS drive type must be
set to zero in AT systems.
• Check all cables. Make sure all cables are securely con-
nected. Ribbon cables are especially fragile. Make sure they
12 ST3390N, ST3655N Installation Guide, Rev. A