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Roadside Assistance Program
For vehicles purchased in the U.S., call 1-800-553-6000;
(Text Telephone (TTY): 1-800-889-2438).
For vehicles purchased in Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
As the owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada, a person
driving this vehicle without the consent of the owner is
not eligible for coverage.
Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever comes first, and, in Canada only, up
to a maximum of $100.
• Fuel Delivery: Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 Canada). In Canada, service to
provide diesel may be restricted. For safety reasons,
propane and other alternative fuels are not provided
through this service.
• Lock-out Service: Lock-out service is covered at no
charge if you are unable to gain entry into your
vehicle. A remote unlock may be available if you
have an active OnStar
®
subscription. To ensure
security, the driver must present personal
identification before lock-out service is provided. In
Canada, the vehicle registration is also required.
• Emergency Tow From a Public Roadway or
Highway: Tow to the nearest Saturn retailer for
warranty service or in the event of a vehicle-disabling
crash. Winch-out assistance is provided when the
vehicle is mired in sand, mud, or snow.
• Flat Tire Change: Installation of a spare tire in good
condition, when equipped and properly inflated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
• Jump Start: A battery jump start is covered at no
charge if the vehicle does not start.
• Trip Routing Service (Canada only): Upon request,
Roadside Assistance will send you detailed,
computer personalized maps, highlighting your
choice of either the most direct route or the most
scenic route to your destination, anywhere in North
America, along with helpful travel information
pertaining to your trip.
Please allow three weeks before your planned
departure date. Trip routing requests are limited to
six per calendar year.
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