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Customer Assistance and Information ....... 408
Customer Satisfaction Procedure ............... 408
Online Owner Center ................................. 411
Customer Assistance for Text
Telephone (TTY) Users .......................... 412
Customer Assistance Offices ..................... 412
GM Mobility Reimbursement Program ........ 413
Roadside Assistance Program ................... 413
Vehicle Data Collection and
Event Data Recorders ............................ 417
Collision Damage Repair ........................... 418
Reporting Safety Defects ............................ 422
Reporting Safety Defects to the
United States Government ..................... 422
Reporting Safety Defects to the
Canadian Government ............................ 422
Reporting Safety Defects to Saturn ............ 423
Service Publications Ordering
Information ............................................. 423
Section 7 Customer Assistance Information
407