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Customer Assistance and Information ....... 354
Customer Satisfaction Procedure ............... 354
Online Owner Center ................................. 357
Customer Assistance for Text
Telephone (TTY) Users .......................... 358
Customer Assistance Offices ..................... 358
GM Mobility Reimbursement Program ........ 359
Roadside Assistance Program ................... 359
Vehicle Data Collection and
Event Data Recorders ............................ 363
Collision Damage Repair ........................... 364
Reporting Safety Defects ............................ 368
Reporting Safety Defects to the
United States Government ..................... 368
Reporting Safety Defects to the
Canadian Government ............................ 368
Reporting Safety Defects to
Saturn .................................................... 369
Service Publications Ordering
Information ............................................. 369
Section 7 Customer Assistance Information
353