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Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
fines, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included
in the coverage provided by the New Vehicle
Limited Warranty. Saturn and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notification.
Courtesy Transportation
To enhance your ownership experience, we and
our participating retailers are proud to offer
Courtesy Transportation, a customer support
program for vehicles with the Bumper to Bumper
(Base Warranty Coverage period in Canada)
and extended powertrain warranty in both the
U.S. and Canada.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
booklet entitled “Warranty and Owner Assistance
Information” furnished with each new vehicle
provides detailed warranty coverage information.
Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
Saturn helps to minimize your inconvenience by
providing several transportation options. Depending
on the circumstances, your retailer can offer you
one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Retailers may provide you
with shuttle service to get you to your destination
with minimal interruption of your daily schedule.
This includes one-way or round trip shuttle service
within reasonable time and distance parameters
of the retailer’s area.
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