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Problem Recommended Action
The fast forward, fast
reverse, previous, and
next functions do not work.
Some commands that do
one thing for DVDs will not
always work or perform the
same function for audio,
audio discs, or games.
These functions may also
be disabled when the DVD
is playing the copyright
information or the
previews. When RSA is
on, these buttons control
RSA functions.
My disc is stuck in the
player. The eject button
does not work.
Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject button
on the DVD player. Do not
attempt to force or remove
the disc from the player.
If the problem persists,
return to your GM dealer
for further assistance.
Problem Recommended Action
I lost the remote control
and/or the headphones.
Contact your GM dealer
for assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.
This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.
DVD System inoperable. In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below −4°F (−20°C) or
above 140°F (60°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges. See
your GM dealer if the
problem persists.
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