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• Trip Routing Service (Canada only): Upon
request, Roadside Assistance can send you
detailed, computer personalized maps,
highlighting your choice of either the most
direct route or the most scenic route to your
destination, anywhere in North America, along
with helpful travel information pertaining to
your trip.
We will make every attempt to send your
personalized trip routing as quickly as
possible, but it’s best to allow three weeks
before your planned departure date. Trip
routing requests will be limited to six per
calendar year.
• Trip Interruption Benefits and Assistance
(Canada only): In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from original point of
departure, you may qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a
maximum of $500 (Canadian) for (A) meals
(maximum of $50/day), (B) lodging (maximum
of $100/night) and (C) alternate ground
transportation (maximum of $40/day).
This benefit is to assist you with some of the
unplanned expense you may incur while
waiting for your vehicle to be repaired.
Pre-authorization, original detailed receipts
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
• Alternative Service (Canada only): There
may be times, when Roadside Assistance
cannot provide timely assistance, your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed
up to $100 upon submission of the original
receipt to Roadside Assistance.
In many instances, mechanical failures are
covered under Pontiac’s Bumper-to-Bumper
warranty, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are
the responsibility of the driver.
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