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Roadside Assistance Program
In the U.S., call 1-800-ROADSIDE (762-3743).
In Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
As the owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving this vehicle without the consent of
the owner is not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
• Fuel Delivery: Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). Service
to provide diesel may be restricted. For safety
reasons, propane and other alternative
fuels will not be provided through this service.
• Lock-out Service: To ensure security, the
driver must present personal identification
before lock-out service is provided. In Canada,
the vehicle registration is also required.
Lock-out service is covered at no charge if
you are unable to gain entry into your vehicle.
A remote unlock may be available if you
have an active OnStar
®
subscription.
• Emergency Tow From a Public Roadway or
Highway: Tow to the nearest dealership/
retailer for warranty service or in the event of
a vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
• Flat Tire Change: Installation of a spare tire
in good condition, when equipped and
properly inflated, is covered at no charge. The
customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
• Jump Start: No-start occurrences which
require a battery jump start is covered at
no charge.
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