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Customer Assistance and Information ....... 394
Customer Satisfaction Procedure ............... 394
Online Owner Center ................................. 397
Customer Assistance for Text Telephone
(TTY) Users ........................................... 398
Customer Assistance Offices ..................... 398
GM Mobility Reimbursement Program ........ 399
Roadside Assistance Program ................... 400
Courtesy Transportation ............................. 402
Vehicle Data Collection and Event
Data Recorders ...................................... 405
Collision Damage Repair ........................... 406
Reporting Safety Defects ............................ 410
Reporting Safety Defects to the United
States Government ................................ 410
Reporting Safety Defects to the
Canadian Government ............................ 410
Reporting Safety Defects to
General Motors ...................................... 411
Service Publications Ordering
Information ............................................. 411
Section 7 Customer Assistance Information
393