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Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.
Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using a
cellular telephone in the
vehicle.
Check that the
headphones are on
correctly using the L (left)
and R (right) on the
headphones.
I lost the remote and/or
the headphones.
See your dealer/retailer
for assistance.
The DVD is playing, but
there is no picture or
sound.
Check that the RSE video
screen is sourced to the
DVD player.
DVD Display Error Messages
The DVD display error message depends on which
radio the vehicle has. The video screen can display one
of the following:
Disc Load/Eject Error: This message displays when
there are disc load or eject problems.
Disc Format Error: This message displays, if the disc
is inserted with the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message displays, if the disc
is not from a correct region.
No Disc Inserted: This message displays, if no disc is
present when the
Z button is pressed on the radio.
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