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CONTACTING THE
FACTORY
U.S: Canada:
Outback Guidance Outback Canada
Hemisphere GPS, L.L.C. Hemisphere GPS, L.L.C.
2005 West Oregon Street 3244 Portage Avenue
P.O. Box 238 Winnipeg, MB R3K 0Y9
Hiawatha, KS 66434 CANADA
USA
ONLINE:
http://www.outbackguidance.com
PHONE:
Monday Through Friday 8AM-5PM U.S. Central Time
U.S:
1-800-247-3808 (Customer Service & Ordering)
Canada:
1-866-888-4472 (Customer Service & Ordering)
From all other countries:
01-785-742-2949
E-MAIL:
24 hours / 7 days a week, your inquiry will receive a
response from one of our Customer Support
Representatives within one business day.
Sales: outbacksales@outbackguidance.com
Customer Service: outbackcs@outbackguidance.com
Website Feedback: outbackweb@outbackguidance.com
FAX:
24 hours / 7 days a week, your inquiry will receive a
response from one of our Customer Support
Representatives within one business day.
1-785-742-4584
U.S. REGIONAL SALES OFFICES:
•
•
Outback Iowa - Ames, IA
1-888-456-2455
•
Outback Nebraska - Hastings, NE
1-877-777-6142
•
Outback Texas - Hewitt, TX
1-866-857-4448
•
Outback Dakotas - Watertown, SD
1-888-825-6031
24
Item
Price
Term
Exchange Service
Software Revision Updates
Software Revision Installation
Damage During Shipments
Damage After Customer
Receipt
Shipping, Outback to
Customer
Shipping, Customer to
Outback
Standard Warranty
Free
1 Year ESP
Yes
No Charge
Provided by Customer or OGC™
Covered
Not Covered
Outback Paid (Next Day Air &
Saturday Delivery)
Outback Paid (Ground Service)
Extended Service Plan
$299
3 Year ESP (standard + 2 years)
Yes
No Charge
Provided by Customer or OGC™
Covered
Not Covered
Outback Paid (Next Day Air &
Saturday Delivery)
Outback Paid (Ground Service)
OUTBACK S
TM
WARRANTY SUMMARY