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Problem
Possible causes/consequences and X Solutions
The warning and
indicator lamps in the
instrument cluster fail
to come on when
switching on the
ignition.
The 12-volt battery is discharged.
X
Get a jump start (Y page 29).
or
X
Charge the 12-volt battery (Y page 28).
or
X
Contact an authorized Mercedes-Benz Center.
Combustion engine
Problem
Possible causes/consequences and X Solutions
The combustion engine
cannot be started. The
warning and indicator
lamps in the instrument
cluster come on when
switching the ignition.
The message
Charging Hybrid
Battery Please
Wait appears in the
multifunction display.
The high-voltage battery is discharged.
The discharged high-voltage battery is being charged with the
ignition switched on, provided the 12-volt battery is charged
sufficiently and an approved charge unit is connected.
X
Read and observe messages that may appear in the
multifunction display (Y page 22).
The combustion engine
cannot be started. The
multifunction display
does not display any
messages.
The self-diagnosis has not been completed yet or the HYBRID
system is malfunctioning.
X
Switch off the ignition and switch it back on.
X
Try to start the combustion engine once more.
X
If the combustion engine cannot be started: Contact an
authorized Mercedes-Benz Center.
The ECO Start/Stop
function does not start
the combustion engine
when attempting to
drive off.
The ECO Start/Stop function may be malfunctioning. The lamps
in the instrument cluster are on.
X
Shift the automatic transmission into park position P.
X
Switch off the ignition and switch it back on.
X
Start the combustion engine.
The HYBRID system is malfunctioning.
X
Contact an authorized Mercedes-Benz Center.
Practical hints
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