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Controls in detail
Useful features
Information button ¡
The Information button ¡ is located be-
low the center armrest cover.
̈ Press and hold button (for longer than
2seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system is muted and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
Roadside Assistance calls can be ter-
minated using the t button on the
multifunction steering wheel.
i
The indicator lamp on the Information
button ¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after turning the
SmartKey in the starter switch to
position 2 (together with the SOS but-
ton and the Roadside Assistance
button •).
See system self-check (୴ page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button ¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the t button on the multifunc-
tion steering wheel.