Filter
Top Products
REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WA SHINGTON, D.C.
• If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either call
the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov;
or write to: Administrator, NHTSA, 1200
New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You
can also obtain other information about
motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should write to:
Transport Canada, Motor Vehicle Defect
Investigations and Recalls, 2780
Sheffield Road, Ottawa, Ontario K1B
3V9.
TIRE WARRANTY
Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer’s “Limited
Warranty Program”, you may be
eligible for a free tire replacement or a
comparable new tire on a “prorated
basis”.
• Certain conditions, such as irregular
wear or tire damage due to road
hazards, collision, improper inflation,
intentional alteration, and misuse, are
excluded from the Limited Warranty
Program. The Limited Warranty
Program expires when your tires either
wear to a specified tread depth, and/or
after a period of time from the date of
purchase, as stated in the Tire
Warranty on the DVD.
NOTE: Refer to the Tire Warranty on
the DVD for specific information
relating to the manufacturer's limited
warranty for the tires installed on
your vehicle. The DVD can play on
any computer or DVD player. If you
have any questions regarding the
limited tire warranty coverage,
contact your local Chrysler dealer or
your local authorized tire dealer. If
you cannot access the DVD and
would like a paper copy of the
limited warranty for the tires installed
on your vehicle, call 1-800-922-1997
(U.S.) or 1-800-387-1143 (Canada) or
ask your Chrysler dealer.
CONSUMER ASSISTANCE
70