GMC Envoy XUV Automobile User Manual


 
Roadside Assistance Program
As the owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside Assistance
program. This value-added service is intended to
provide you with peace of mind as you drive in the
city or travel the open road. Call 1-800-GMC-8782
(1-800-462-8782) to speak with a GMC Road Assistance
representative 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery: Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identification required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow: Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change: Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
Trip Routing: Your Roadside Assistance
Representative can provide you with specific
information regarding this feature.
Trip Interruption Expense Benefits: Your
Roadside Assistance Representative can provide
you with specific information regarding this feature.
In many instances, mechanical failures are covered
under GMC’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling,
please provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number of
the vehicle.
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