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7-1
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired
7
-8 Courtesy Transportation
7
-8 Transportation Options
7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7-11 Reporting Safety Defects to the
Canadian Government
7-11 Reporting Safety Defects to
General Motors
7-11 Ordering Owner Publications in Canada