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48 zūmo 200 Series Owner’s Manual
Appendix
Troubleshooting
Problem/Question Solution/Answer
My zūmo never gets
satellite signals.
Take your zūmo out of parking garages and away from tall
buildings and trees. Remain stationary for several minutes.
The suction cup will not
stay on my windshield.
Clean the suction cup and windshield with rubbing alcohol. Dry
with a clean, dry cloth. Mount the suction cup as described on
page 3.
My zūmo does not charge
in my vehicle.
Check the fuse in the vehicle power cable (see page 42).
Ensure that the vehicle is turned on and is supplying power to
the power outlet.
Your zūmo can only charge between 32°F and 104°F (between
0°C and 40°C). If the zūmo is placed in direct sunlight or in a hot
environment, it cannot charge.
My battery does not stay
charged for very long.
To maximize the time between charges, turn down the backlight.
Touch Tools > Settings > Display > Brightness.
To avoid draining the battery, remove the battery when your
zūmo is not in use.
My battery gauge does not
seem accurate.
Allow the unit to fully discharge, and fully charge it (without
interrupting the charge cycle).
How do I clear all my user
data?
Hold your nger on the lower‑right corner of the zūmo screen
while it is turning on. Keep your nger pressed until the message
appears. Touch Yes to clear all user data.
The zūmo is locked
up/frozen.
If the zūmo stops functioning, turn the zūmo off and on again. If
this does not help, press and hold for 10 seconds. The zūmo
should operate normally. You can also remove the battery, and
then reinstall it.