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C3493pr-0921
PROBLEMS AND SOLUTIONS GUIDE
25
C3493pr-0921
N
PROBLEM POSSIBLE CAUSE SOLUTION
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the charger connector
is plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you suspect that
your battery is damaged as a result of overcharging, contact your
local Power Wheels
®
authorized service center. They can test your
battery for you.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace the battery with a new Power
Wheels
®
6 volt rechargeable battery. Do not substitute parts.
Tripped thermal fuse Each Power Wheels
®
6 volt battery has a built-in thermal fuse. A
thermal fuse may “trip” and shut down operation of the vehicle if
the vehicle is overloaded or the driving conditions too severe. The
fuse will automatically reset itself after approximately 25 seconds,
allowing the vehicle to resume normal operation. To avoid repeated
automatic shutdowns, do not overload the vehicle by exceeding
the 65 lb. maximum weight capacity or by towing anything behind
the vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still being
supplied to the motors. If a thermal fuse continually trips, contact
your local Power Wheels
®
authorized service center.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged
into the battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on the
vehicle use and use conditions. Replace the battery with a new
Power Wheels
®
6 volt rechargable battery. Do not substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more than
one rider at one time, by exceeding the 65 lb. maximum weight
capacity, or by towing objects behind the vehicle.
Driving conditions are too stressful Use only on generally level ground.