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Problems and Solutions Guide
Problem Possible Cause Solution
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is ON.
Battery needs charging After approximately 3 hours of constant use, the battery
needs charging. Recharge the battery.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
thermal fuse installed before charging. For
best performance, do not use substitute parts.
Battery is old and will not accept Even with proper care, rechargeable batteries do not last
full charge forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels
®
Type H 6 volt battery. For best
performance, do not use substitute parts.
Vehicle is overloaded and/or Make sure you do not overload the vehicle by allowing
driving conditions are too stressful more than one rider at one time, exceeding the 65 lbs.
maximum weight capacity, or by towing objects behind the
vehicle. Use only on gentle inclines or slopes of 10˚ or less.
Recharge the battery and avoid extreme driving conditions.
Sometimes the vehicle doesn’t Loose wire or connector Check all wires around the motors and all connectors to
run, but other times it does make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed, Loose wire or connector Check all wires around the motors and all connectors
the vehicle won’t run without to make sure they are tight.
a push
“Dead Spot” on motor Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.