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Problem Possible Cause Solution
Problems and Solutions Guide
Vehicle was running but Loose wire or loose connectors Check all wires and connectors. Make sure the battery
suddenly stopped connector is tightly plugged into the motor harness
connector, and that there are no loose wires around
the motor.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down operation
of the vehicle if the vehicle is overloaded or the driving con-
ditions too severe. The fuse will automatically reset itself
after approximately 25 seconds allowing the vehicle to
resume normal operation. To avoid repeated automatic shut
downs, do not overload the vehicle by exceeding the 65 lb.
maximum weight capacity or by towing anything behind the
vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still being
supplied to the motors. If the thermal fuse continually trips,
contact your local Power Wheels
®
authorized service center.
Short run time (less than Undercharged battery Charge the battery. A new battery should have been
1 - 3 hours per charge) charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not Even with proper care, a rechargeable battery does not
accept full charge last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Do not substitute parts.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down operation
of the vehicle if the vehicle is overloaded or the driving con-
ditions too severe. The fuse will automatically reset itself
after approximately 25 seconds allowing the vehicle to
resume normal operation. To avoid repeated automatic shut
downs, do not overload the vehicle by exceeding the 65 lb.
maximum weight capacity or by towing anything behind the
vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still being
supplied to the motors. If the thermal fuse continually trips,
contact your local Power Wheels
®
authorized service center.
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