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TROUBLESHOOTING: “BEFORE YOU CALL” SECTION
UNIT WILL NOT ATTEMPT A START (KEYLESS ENTRY FUNCTIONS NORMALLY):
The unit is in Valet mode. Turn IGN ON, press and hold valet/programming button for 5-6 seconds then turn key off.
Unit is now out of valet mode and should remote start. If optional LED is installed, then it will be on solid when in Valet.
SYSTEM IS UNSUCCESSFUL AT REMOTE START DURING EXTREME COLD CONDITIONS:
Please be aware that during sub-freezing conditions your remote starter may take more that one attempt to start, or it
may not successfully start the vehicle after 3 attempts. During these conditions the vehicle may not properly start even
using the key, therefore trying to start by the remote would also be unsuccessful.
UNIT FLASHES LIGHTS ONCE AND WILL NOT ATTEMPT A START:
The unit senses a fault at the Brake (Purple wire is active) or the Hood is OPEN (Gray wire grounded). This is a safety
feature of the unit. Check installation for faults and make sure hood is closed and latched and brake wire is not active.
UNIT CRANKS VEHICLE BUT ENGINE NEVER STARTS:
• In some vehicles, there may be a Factory anti-theft system that will not allow the engine to run without the key in the ignition.
These systems may include Factory Security Modules, GM Passkey®/Passlock®, and RF Transponder systems (Ford
P.A.T.S.®). Many late 1990’s through 2005 vehicles include some type of Anti-Theft system which may require a bypass
module.
• The vehicle may have more than one Ignition or Accessory circuit that requires power for the vehicle to start. This is common
on many late model vehicles.
VEHICLE STARTS BUT CHECK ENGINE LIGHT COMES ON OR ENGINE RUNS BADLY:
• Many 1995-UP General Motors cars/trucks require a secondary ignition circuit for the Transmission computer and
other on board systems. If the vehicle is started without this wire energized, there may be a “Check Engine” or
“Service Engine” light on the dash. This may cause damage if the vehicle is driven in this condition. Be sure to
check for an additional WHITE (or sometimes GREEN) Ignition wire on GM cars and trucks. Connect the Pink/White
IGN#2 wire to this circuit in the vehicle.
• Some Vehicles (Commonly Nissan) require 2 Start (Cranking) circuits for the vehicle to run properly. If this is the
case, then use the PINK/WHITE output of this system to power the Starter #2 circuit of the vehicle. See Jumper pin
diagram for configuration. Note that the secondary starter wire may be a smaller gauge wire than the primary starter
wire.
NO RESPONSE FROM REMOTE TRANSMITTER (EZ-90/EZ-777TW1/TW2/FM):
1. Check antenna connection: Antenna must be plugged in (3 pin black plug on side of module).
2. Verify if remotes are programmed to module, otherwise perform transmitter learning steps.
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