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Problem Recommended Action
No power. The ignition might not be
turned ON/RUN or in
ACC/ACCESSORY.
The picture does not fill
the screen. There are
black borders on the
top and bottom or on
both sides or it looks
stretched out.
Check the display mode
settings in the setup menu
by pressing the display
menu button on the
remote control.
In auxiliary mode, the
picture moves or scrolls.
Check the auxiliary input
connections at both
devices.
The remote control does
not work.
Check to make sure there
is no obstruction between
the remote control and the
transmitter window.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
After stopping the player, I
push Play but sometimes
the DVD starts where I
left off and sometimes at
the beginning.
If the stop button was
pressed one time, the
DVD player resumes
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player
begins to play from the
beginning of the DVD.
Problem Recommended Action
The auxiliary source is
running but there is no
picture or sound.
Check that the RSE video
screen is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
Sometimes the wireless
headphone audio cuts out
or buzzes.
Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are on
correctly using the L (left)
and R (right) on the
headphones.
I lost the remote and/or
the headphones.
See your dealer/retailer
for assistance.
The DVD is playing, but
there is no picture or
sound.
Check that the RSE video
screen is sourced to the
DVD player.
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