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WARRANTY AND SERVICE
cause to believe these factors have been exceeded could void the Airstream war-
ranty. For additional information on the loading of your trailer, consult your Owner’s
Manual or gross vehicle weight rating plate.
The Dexter axle is manufactured to a tolerance of 1-degree camber and 1/8” toe-
in. These tolerances will only change if the trailer is subjected to abuse, such as
dropping off a sharp berm, striking a curb, or hitting a deep hole in the road. Such
damage could be considered as resulting from an accident which risks are not cov-
ered under the warranty. Abnormal tire wear and/or wheel alignment resulting from
such damage is not covered under the terms of the warranty.
Chemical Gassing
Chemical gassing is not a “Defect” in your recreational vehicle and is not covered by
the Limited Warranty. Please follow the recommendations in this manual to address
this concern.
SERVICE:
Before leaving the factory, each and every vital part of the trailer is tested for perfor-
mance. Each test is signed and certified by an inspector. After the trailer arrives on
your dealer’s lot all of these vital parts and systems are again tested. When you take
delivery of your new trailer you will receive a complete check out.
At that time a specified list of performance checks on your trailer equipment will be
conducted and any deficiencies you have experienced since taking delivery will be
corrected.
Please contact your dealer if you need service. Major service under your Airstream
Limited Warranty is available through our nationwide network of Airstream Dealer
Service Centers. An up-to-date list of Dealer Service Centers will be sent with an
Owner’s Survey shortly after your trailer is delivered. WWW.Airstream.com web site
also has a dealer locator on it. This list is current as of the date of this publication.
Occasionally dealerships change, or new dealers are added who may not appear on
this list. For this reason, it is suggested that you contact your local dealer from time
to time and bring your list up to date. He can also provide you with additional copies
if you need them. ALL CENTERS OPERATE ON AN APPOINTMENT BASIS FOR THE
UTMOST EFFICIENCY.
When you require service from the Airstream Factory Service Center, or a Certified
Dealer Service Center, please contact the service manager for an appointment, and
kindly inform him if you are unable to keep the appointment date or wish to change
it. Service may be arranged at the Factory Service Center by contacting the Service
Coordinator at: Airstream Factory Service Center, P.O. Box 629, 419 W. Pike Street,
Jackson Center, Ohio 45334-0629 Phone: 937-596-6111
REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect, which could cause a crash or could cause
injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Airstream, Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer, or Airstream, Inc.
To contact NHTSA you may either call the Auto Safety Hotline toll-free at 1-888-
327-4236 (TTY 1-800-424-9153); go to www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh St, S.W., Washington, D.C. 20590.
You can also obtain other information about motor vehicle safety from www.safercar.
gov.