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1.1 General Features
Feature Manual 39
[PC Programming]
9.1.2 Main [1-2]—Music on Hold
9.1.7 Timers [1-6]—Recall Time—Call Transfer
9.1.11 Detail [1-10]—Single Line Telephone—Hold Mode, DSS—One-touch Transfer Using a DSS Button
Feature Manual References
1.1.36 Consultation Hold
1.1.61 Flexible Buttons
1.1.85 Music on Hold
Operating Manual References
1.3.26 Call Transfer—To Extension
3.1.3 Flexible Button Assignment—DSS button
1.1.26 Call Transfer—To Outside (CO) Line
Description
A proprietary telephone (PT) user can transfer a call to an outside party.
The following feature is available:
Call Transfer with Announcement is also known as Call Transfer—Screened.
Conditions
• System programming determines the extensions that are able to transfer calls to an outside party (
[606] Call Transfer to CO Line). Single line telephone (SLT) users cannot transfer calls to an outside
party.
• Music, if available, is sent to the held outside party while the call is being transferred ( 1.1.85 Music
on Hold). An external audio source or tone can be selected as the Music on Hold through system
programming ( [111] Music on Hold).
• Outside (CO) Line Call Duration
If an outside (CO) line call is transferred to an outside party, the call duration will be restricted by a
system timer ( [205] CO-to-CO Line Call Duration). Both parties will hear a warning tone 15 seconds
before the timer expires ( 1.1.91 Outside-to-Outside (CO-to-CO) Line Call Duration). The extension
that transferred the call will also hear a ring tone or an alarm tone 50 seconds before the timer expires
( 1.1.15 Call Hold). When the timer expires, the call is disconnected unless the extension joins the
conversation again.
• If a CPC (Calling Party Control) signal is received from an outside (CO) line, the corresponding call
between 2 outside parties will be disconnected.
• Consultation Hold
When a transferring party presses the TRANSFER button on a PT, the transferred party is automatically
placed on consultation hold (
1.1.36 Consultation Hold).
Feature Transferring method
With Announcement Transfer is completed after announcing the transfer to the destination
outside party.