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Page 25 of 28 Rev: 1/21/2014 8:35 AM
Frequency
50/60 Hz
Note: This is an RF device. Frequency shown because AC
provided from HVAC system.
Load type(s)
HVAC
Maximum load
N/A
Minimum load
N/A
User replaceable fuse
No
Hardwired remote control
N/A
Retains all settings without power
Yes, saved in non-volatile EEPROM
Standby power consumption
< 0.75 watts
Certifications
FCC ID Pat 15B & 15C and IC: RSS-210 Issue 8 (US/Can)
ETSI EN 300 220-1 & 220-2, ETSI EN 301 489-1 & 489-3 (Eu)
AS/NZ 4268 (C-Tick N16509)
FCC I.D.
SBP2441T
Marks
WEEE, RoHS (All models)
C-Tick N16509 (Aus/NZ model)
Safety approval(s)
N/A, low voltage device
Troubleshooting
Problem
Possible cause
Solution
After screwing into wall,
INSTEON Thermostat’s front
face pops open and has a hard
time staying closed.
The protective shielding on the
cable jacket was not stripped
back enough, interfering with
components.
Strip back protective shielding so
face snaps in securely.
The A/C is not working after
installing INSTEON Thermostat.
You may have accidentally
shorted the common wire, which
shorted the transformer.
Replace the common wire.
After powering up or a factory
reset, INSTEON Thermostat
displays a two-digit error code
instead of the ambient
temperature.
It didn’t boot up fully.
Open INSTEON Thermostat and
tap the reset button. Close the
unit and wait for it to reboot. If
problem persists, call the
INSTEON Support Line.
I replaced my INSTEON
Thermostat with a new one, but
now SmartLinc and INSTEON
app don’t recognize it.
SmartLinc and the INSTEON app
communicate via INSTEON I.D.s.
They are still trying to
communicate to the old
thermostat’s I.D.
Update the INSTEON I.D. on
both SmartLinc and the
INSTEON app with your new
thermostat’s I.D.