128
PQ-8P, PQ-8S
Table 7-2 (continued). Problem Resolution Guide.
Error Message Description Probable Cause
Printer Online LED Printer fault, such as Make sure the printer has
is off when printer paper out, paper jam, paper, is clear of jams, etc.
is connected etc.
Damaged or loose Check printer cable for
printer cable damage or improper
connection.
Printer pinouts are Review the pin assignments
incompatible with on the printer’s input port
printer cable/PQ-8 and the PQ-8’s output port.
Printer loses host Improper or damaged Check host cabling for
communication cabling improper connections or
(drops off line) damage.
Twisted-pair cabling Activate Star Panel Overdrive
is not attached to an (Host/PC download command
“active” or boosted 20).
hub
Right margin is cut Page width in word- Reposition right margin
off processing program is setting.
not set wide enough
Page width is too Select a narrower page.
wide
