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E-Mail support@sphereteq.com
Phone: 949.480.1128
Caliber's technical support department is available
M-F, 8:00-5:00, Pacific Time (except holidays).
When calling technical support, please have available the serial
number of the unit, the return shipping address, and a daytime
telephone number. A Product Support Specialist will provide you
with a Return Material Authorization tracking number (RMA#)
and shipping instructions.
Please note: Caliber recommends that return items are shipped
through a carrier that offers shipment tracking as well as shipping
insurance. So that it is completely protected in the event that the
shipment is lost or damaged, please insure your unit for its pur-
chase price. If return items are not shipped through a carrier that
offers shipment tracking and the return items are not insured for
their full value, you will be responsible for any loss or damage to
the product during shipping.
What is WAAS?
WAAS stands for the "Wide Area Augmentation System" ; it is an
FAA-funded project designed to improve the overall accuracy and
integrity of GPS signals for flying in instrument meteorological
conditions, primarily during the approach and landing phases of
flight. It is a space-based system that broadcasts integrity informa-
tion and correction data as determined by ground reference sta-
tions. At this time, the system is still in the development stage.
The goal is to provide reliable signals with an accuracy of seven
meters (21-22 ft), both horizontally and vertically, 95+% of the
time. Current tests show the actual accuracy to be on the order of
2-3 meters. See http://gps.faa.gov/Programs/WAAS/waas.htm for
more information.
If required, how do I arrange to get my Caliber unit
repaired in the USA or Canada?
In order to get your Caliber unit serviced, please contact our tech-
nical support department at::
7.1. FAQ (Frequently Asked Questions)