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All batteries are affected by temperature. The ideal storage temperature is at 70° F. The
internal battery will gradually self-discharge (lose power) over time, especially in warm
environments. Leaving the battery in a discharged state may result in permanent battery
damage. To ensure satisfactory performance and avoid permanent damage, charge the
internal battery every month.
11. TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REASON/SOLUTION
The Instant Power™
won’t jump start my car.
Clips are not making a
good connection to the
battery.
Connections are reversed.
The Instant Power™
battery is not charged.
The vehicle’s battery is
defective.
Check for poor connection to
battery and frame. Make sure
connection points are clean. Rock
clips back and forth for a better
connection.
Disconnect the Instant Power™ and
reverse the clips.
Check the battery charge status
by pressing the button on the front
of the Instant Power™. See LED
Indicators section of this manual.
Have the battery checked.
The Instant Power™
won’t power my 12V
device.
The 12V device is not
turned on.
The Instant Power™
battery is not charged.
The 12V device draws
more than 15A or has a
short circuit
Turn on the 12V device.
Check the battery charge status
by pressing the button on the front
of the Instant Power™. See LED
Indicators section of this manual.
Disconnect the 12V device and try
again. If it happens again, replace
the 12V device.
The battery in the Instant
Power™ won’t hold a
charge.
The battery is bad (will not
accept a charge).
Have the battery checked.
12. BEFORE RETURNING FOR REPAIRS
When an UNKNOWN OPERATING PROBLEM arises, please read the complete manual
and call the customer service number for information. This will usually eliminate the need
for return.
If these solutions do not eliminate the problem, or for information
about troubleshooting, call toll-free from anywhere in the U.S.A.
1-800-621-5485
7:00 am to 5:00 pm Central Time, Monday through Friday
For REPAIR OR RETURN, contact Customer Service at 1-800-621-5485.
DO NOT SHIP UNIT until you receive a RETURN MERCHANDISE AUTHORIZATION
(RMA) number from Customer Service at Schumacher Electric Corporation.