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Customer Assistance and Information ....... 440
Customer Satisfaction Procedure ............... 440
Online Owner Center ................................. 443
Customer Assistance for Text
Telephone (TTY) Users .......................... 444
Customer Assistance Offices ..................... 444
GM Mobility Reimbursement Program ........ 445
Roadside Assistance Program ................... 445
Collision Damage Repair ........................... 448
Reporting Safety Defects ............................ 452
Reporting Safety Defects to the
United States Government ..................... 452
Reporting Safety Defects to the
Canadian Government ............................ 453
Reporting Safety Defects to Saturn ............ 453
Service Publications Ordering Information ... 453
Vehicle Data Recording and Privacy ......... 455
Event Data Recorders ............................... 455
OnStar ...................................................... 456
Navigation System ..................................... 456
Radio Frequency Identification (RFID) ......... 456
Section 7 Customer Assistance Information
439