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Chapter 7: Customer Service 85
Chapter 7: Customer Service
This chapter provides information on service for your Ray54E.
7.1 How to Contact Raymarine
On the Internet
Visit the Raymarine World Wide Web site for the latest information on
Raymarine electronic equipment and systems at:
www.raymarine.com
Customer Support
Navigate to the Customer Support page for links for:
• Finding Factory Service locations and Authorized Dealers near you
• Registering your Raymarine products
• Accessing handbooks in Adobe Acrobat format
• Downloading RayTech software updates
• Accessing the Raymarine solution database
Clicking the Find Answers link routes you to our solution database. Search
questions and answers by product, category, keywords, or phrases. If the
answer you are seeking is not available, click the Ask Raymarine tab to
submit your own question to our technical support staff, who will reply to
you by e-mail.
Product Repair and Service
In the unlikely event your Raymarine unit should develop a problem, please
contact your authorized Raymarine dealer/distributor for assistance. The
dealer is best equipped to handle your service requirements and can offer
timesaving help in getting the equipment back into normal operation.
Alternataively, you can contact Raymarine directly:
Raymarine plc
Anchorage Park
Portsmouth, Hampshire
England PO3 5TD
Tel: +44 (0) 23 9269 3611
Fax: +44 (0) 23 9269 4642